Warranty
Warranty & Product Support
Have a question about warranty coverage for a product sold at lamercreme.com? Contact our store team with the product name and size before ordering so that we can clarify the information available for that item.
Product-specific warranty information
Do not assume that every item includes a manufacturer's commercial warranty. Where a written guarantee accompanies a product or a specific guarantee is stated in its listing, consult those terms for the provider, coverage, duration and claim process. This information page does not create or extend a commercial warranty or promise coverage from a manufacturer.
Problems with a purchase
If your item arrives damaged, appears faulty or is different from what you ordered, email help.lamercreme@gmail.com. Include your order number, a description of the issue and clear photographs where available. Please keep the item and packaging while we review the issue and explain the next steps.
Our return process is described in the Refund Policy. Your applicable statutory consumer rights are separate from any commercial warranty and are not limited by this page.