Privacy policy

LA MER CRÈME — PRIVACY POLICY

Last updated: September 17, 2026

This Privacy Policy explains how personal information is handled when you visit lamercreme.com, make a purchase, create an account or contact our store.

The legal seller responsible for operating this storefront is identified on our Contact Information page:
https://lamercreme.com/policies/contact-information

For privacy questions or requests, contact help.lamercreme@gmail.com.

INFORMATION WE RECEIVE

When you shop or contact us, we receive information such as your name, email address, telephone number, billing and delivery addresses, order details and support messages.

Payment providers process the information needed to complete your payment. Please do not send full card numbers, security codes or passwords through email or contact forms.

Our storefront and its service providers also receive technical information, such as your IP address, browser and device details, pages visited, shopping activity and cookie identifiers.

Payment and delivery providers may supply transaction, verification and shipment information relating to your order.

HOW INFORMATION IS USED

Information is used to process orders and payments, arrange delivery and returns, answer enquiries, administer customer accounts, maintain and improve the store, help prevent fraud and comply with applicable obligations.

Marketing communications are handled in accordance with your preferences and applicable law. You can unsubscribe using the link in a marketing message or by contacting us.

Information necessary to complete a purchase is required for that transaction. Unrelated optional information does not have to be provided.

LEGAL GROUNDS, WHERE APPLICABLE

Where UK or European data protection law applies, processing may be based on fulfilling a contract, meeting legal obligations, legitimate interests in operating and protecting the business, or consent where required.

You may withdraw consent without affecting the lawfulness of processing carried out before withdrawal.

SERVICE PROVIDERS AND DISCLOSURES

Our store is hosted on Shopify.

Information is disclosed as needed to service providers supporting ecommerce hosting, payments, delivery, customer support, security and, where enabled, analytics or marketing.

Information may also be disclosed to comply with legal requirements, establish or defend legal rights, or support a business transfer subject to applicable safeguards.

Shopify's own handling of personal information is described at:
https://www.shopify.com/legal/privacy

COOKIES AND ADVERTISING

Cookies and similar technologies support functions such as shopping baskets, checkout and account sessions.

Where analytics or advertising services are enabled, those services may also process browsing information. Applicable consent and opt-out requirements depend on the technology, purpose and your location.

Use the privacy controls available on the storefront or contact us for assistance. Browser controls may restrict some technologies, but disabling essential cookies can affect store functionality.

Certain advertising-related disclosures may be treated as a sale, sharing or targeted advertising under applicable privacy law. Where relevant rights apply, you may request to opt out.

RETENTION

Personal information is retained for as long as needed for its purpose and applicable legal requirements.

Relevant factors include completing and supporting purchases, accounting obligations, outstanding returns or disputes, account activity, marketing preferences and the establishment or defence of legal claims.

SECURITY AND INTERNATIONAL PROCESSING

Appropriate safeguards are used to protect personal information. No method of online transmission or storage can guarantee absolute security.

Shopify and other service providers may process information outside your country. Where transfer safeguards are required, the relevant arrangements must comply with applicable data protection law.

YOUR RIGHTS

Depending on your location, you may have rights to access, correct, delete or obtain a copy of your information; restrict or object to processing; withdraw consent; or opt out of certain advertising uses.

You may object to the use of your information for direct marketing.

Requests can be subject to identity verification and legal exceptions. We will respond within the period required by applicable law.

You may also complain to the relevant data protection authority. Where UK law applies, this includes the Information Commissioner's Office.

THIRD-PARTY WEBSITES

Other websites and services linked from this store have their own privacy practices. Please review their policies before providing information to them.

UPDATES AND CONTACT

We may update this notice to reflect changes in the store, its services or applicable requirements. Material changes will be communicated where required.

Email: help.lamercreme@gmail.com
Phone: +1 (740) 527-6467

Business contact details:
https://lamercreme.com/policies/contact-information